AI Chatbots
AI Chatbot Development
A Chatbot That Answers From Your Business, Not From the Internet
Most website chatbots either recite a script or invent answers. I build ones grounded in your actual material - your prices, your policies, your product - that hand off to a human the moment they are out of their depth, and that log every conversation so you can see what customers really ask.
Key takeaways
- A chatbot is only as good as what it is allowed to read. Grounding it in your own content is the whole job.
- Handoff rules matter more than the model. A bot that never admits it is stuck costs you the customer.
- The conversation log is the real product: it shows the questions your site should have answered already.
- Off-the-shelf widgets are cheaper and fine for FAQ deflection. Custom wins once it must read your systems.
What I build
- A website chat widget grounded in your own content
- Hebrew and English in the same bot, with the right one picked automatically
- Escalation rules and a clean handoff to a human
- Lead capture and qualification inside the conversation
- Guardrails so it declines what it should not answer
- Conversation logs, cost tracking per reply, and a per-chat off switch
What it costs
AI agent or chatbot
$1,800 - $8,000
1 - 3 weeks
Support, intake, Hebrew voice answering, RAG on your data
Ranges exclude VAT and third-party costs. Every project gets a fixed quote after a scoping call. All pricing · The full guide
How it works
A short scoping call
What hurts today, what you already use, and what "done" looks like.
A written fixed-price quote
Scope, price and timeline in writing, approved before any work starts.
Built in stages, on your real data
You see a working first version early, not a demo at the end.
Handover with documentation and monitoring
You own the code and the data, and a support window follows launch.
Working with me from the US or Europe
- Most of my client work is for companies in the US, UK, Germany, the Netherlands and Australia.
- Calls are in English and scheduled in your time zone. My working day covers most of the European one and the US East Coast morning.
- A fixed price in US dollars, agreed in writing before any work starts.
- Pay me directly, or hire me through Upwork if you prefer to work through a platform.
- You own the code and the data, with documentation and a support window after launch.
Guides on this
Practical guides from real client work.
How Much Does a Chatbot Cost? (2026 Pricing Guide)
How much does a chatbot cost in 2026? Clear price tiers for rule-based vs AI/LLM bots, off-the-shelf vs custom, the build cost vs the monthly running cost, and what drives the number.
How to Create a WhatsApp Bot: Business API, Providers, Flows, and Limits
A practical guide to how to create a WhatsApp bot - the WhatsApp Business API explained, choosing a provider, designing flows, the message-window and template rules, realistic cost, and the hard parts.
How to Build a Chatbot: Website, WhatsApp, No-Code vs Custom, and RAG
A practical guide to how to build a chatbot for your website or WhatsApp - the no-code path, the custom path, how RAG makes it answer from your own docs, realistic cost, and the hard parts.
Business Workflow Automation with Python: A Practical Guide
A practical, no-hype guide to business workflow automation with Python: which processes to automate, the building blocks, reliability, and a worked example.
Building AI Agents for Business Process Automation: A Practical 2026 Guide
What AI agents for business process automation actually are, where they help, where rules win, plus architecture, costs, and a real adoption path.
Business Automation for Small Business: What to Automate First
A tactical guide to business automation for small business: how to spot what to automate first, the top areas to start with, and a simple ROI framework.
How to Improve Business Efficiency: A Practical Playbook
A practical playbook on how to improve business efficiency: map the work, cut waste before you automate, standardize, pick the right lever, and measure results.
Zapier vs custom code: when no-code automation stops paying off
Zapier vs custom code, decided honestly. Where no-code wins, where per-task pricing and limits hurt, and why AI-assisted code is now viable for small teams.
Make.com vs custom code: where the visual builder hits its limits
Make.com vs custom code, from real builds: where the visual builder shines, the walls it hits at scale, and when going to code is the faster, cheaper call.
Frequently asked questions
Will it make things up?
That is the failure mode worth designing against. The bot answers from a retrieval layer over your own material rather than from open-ended generation, it is instructed to say it does not know, and it escalates instead of guessing. No system is immune, so the conversation log exists to catch what slips through.
Chatbot, RAG, or an AI agent - which do I need?
A chatbot is the conversation. RAG is how it answers from your private documents. An agent is the one that goes and does something in another system - creates the ticket, books the slot, updates the CRM. Most projects start as a chatbot with RAG and add agent actions once the answers are trusted.
What does it cost to run?
Two costs: the build, and the per-reply model usage. The second one is small per conversation but worth measuring from day one, so every build logs the token cost of each reply. See the pricing guide linked below.
Sources
Official documentation you can verify the claims on this page against.
Let us scope your project
Tell me what you need and I will give you an honest scope, price, and timeline.